I'M BACK! & Where Have I Been?!

Hi Guys,
If you've been subscribed to my Youtube channel for a while, you'll know that I usually upload between 1-2 videos per week. In December and January, I had stopped uploading videos altogether, which is very unlike me.

I've mentioned the reason why a couple of times on my channel, however if you're not an avid viewer of my videos, you probably wouldn't know.

Towards the end of December, both my laptop and my camera decided to completely break on me! These are the two things that I use to film and edit my videos, so it was impossible for me to record and edit videos and upload them to my channel - I managed to film three explanation videos on my channel, however these were all filmed with my phone, and were uploaded by my phone too.

I managed to take my laptop to get fixed, but have had so many problems with the company, and my laptop still isn't completely done, as a noticed a flaw in it just before I left to go on holiday to Florida two weeks ago!

The company who I used are called Storm Front - who are approved Apple Technicians and booked my appointment through the Apple website. The people at my local store - which is still 30 mins away from where I live - were constantly telling myself and Neil different things on the phone when we both rang up. Also, when we went in to drop off my laptop, every employee was telling me something different!

For instance, I asked the guy at the counter how much it would cost to send back my old hard drive along with my new one - my hard drive had to be repaired - and he said that he thinks that they send it back for free. The his colleague - who is presumably higher than him - told me that i would cost £120 for my new hard drive, and an extra £120 to send back my old one. (I then found out when they sent my laptop off to the Office to get it fixed, that it was going to cost £120 to have a new hard drive, where my old one was sent back for free, and I also get back my £50 deposit. And this was from the Head Office).

Honestly, I don't recommend my local store that I went to, because they just don't communicate with each other, but think that the Head Office were great and gave me straight answers.

Before I left for Florida, I noticed that they had installed the incorrect size hard drive (my original one was 1TB, and they installed 500), which is a huge difference when you use your laptop for your work, and when you paid extra to have the extra memory.

I do have to say that they were fantastic when I called up with this problem, and they will sort it our for me as soon as I take in my laptop, and they told me to receive my old £50 deposit back from my local store  - which they forgot to mention or refund me when I picked up my laptop - and they will place a new hard drive in for me. They were very helpful, got back to me within a couple of hours and were very apologetic.

So, I still have to take my laptop in one more time to get it back to normal, so I'll also be pre-filming and uploading some more videos to be uploaded over the next couple of weeks.

Anyway, I am finally back to filming and uploading videos on a regular basis, and I'm super happy that I'm back.
Also, my camera is back in full working order - I think it was from when I would attach it to my laptop, and it started to freeze. It was probably a way of telling me that my Macbook was breaking!

Thank you all for my lovely Happy Birthday messages before I came back to Youtube, and I appreciate everything! :)

Check out my youtube channel for more videos every week, I am uploading 1-2 videos per week!

Enjoy,
Chloe xoxo

Check out my Youtube Channel here.
Check out my Vlog Channel here.